Financial Literacy for Everyone

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The Credit Contracts and Consumer Finance Act protects consumers who access credit and makes sure they understand what they’re committing to when they borrow money.

The act means lenders must disclose all the important information that relates to any finance they provide, including credit cards. They must also ensure they don’t impose excessive requirements on borrowers or be oppressive when enforcing contracts. Lenders also need to clearly disclose all fees and charges.

This law also means consumers have access to a cooling off period that applies for several days after they receive disclosure documents from lenders, can repay their contract early and can negotiate with lenders to change their contract if they suffer undue hardship.

In New Zealand, the Commerce Commission is responsible for administering and enforcing the act.