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Identity Theft

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The consequences can be devastating when your private financial information gets into the wrong hands. Yet there are many ways you can help protect yourself on a daily basis, from taking precautions while online to checking your credit report periodically.

It is important that you act quickly if you fall victim to identity theft. Contacting the correct agencies and completing the necessary reports will go a long way toward minimising any damage to your financial wellbeing.

Who to Contact

Credit Reporting Agencies: Immediately contact the fraud departments of each of the credit reporting agencies listed below. Alert them that you are a victim of identity theft, and request that a fraud alert be placed in your file.

Police: Report identity theft to your local police department. If the crime occurred somewhere other than where you live, you may wish to report it to law enforcement there as well.

You can also find information about new methods of identity crime and emerging scams at SCAMWatch, a website run by the Australian Competition and Consumer Commission.

ASIC’s MoneySmart site also has lots of information about how to protect yourself from identity theft. The website of the Attorney-General’s Department also has lots of information about how to keep your identity safe. If you have been the victim of identity theft, you can also request a Commonwealth Victims' Certificate from the Attorney-General’s Department which you can show to other agencies to demonstrate you have been a victim of identity theft.

Credit Reporting Agencies:

Veda Advantage
Mail: Veda Advantage Public Access PO Box 964 North Sydney NSW 2059 Phone:1300 762 207 (or +61 2 92787900) Email:assist.au@vedaadvantage.com

Dun & Bradstreet
Mail: Public Access Centre Dun & Bradstreet (Australia) P/L PO Box 7405 St Kilda Road VIC 3004 Phone: 1300 734 806 Email:PACAustral@dnb.com.au